Business Development Manager

ADALINE & CO. LIMITED T/A LITTLE TREATS CAFE based in Auckland, is looking for experienced BDM to join our busy team. Full time Mon-Sun (No less than 30 hours per week) W e're passionate about providing quality service to our clients. Now a good opportunity for experienced business development manager to join us. Main duties and responsibilities: Market Expansion and Business Operations: Develop and implement effective strategies to increase the number of cafe outlets and improve business operations. Research and analyze market trends to identify new business opportunities.   Event Catering and Services: Proactively seek opportunities for event catering, including weddings, birthdays, and festivals, and manage the entire process from proposal to execution. Negotiate contracts and coordinate with the operations team to ensure high-quality service delivery.   Product and Service Development: Expand the range of consignment products and services, liaising with suppliers and partners to enhance the product offering.   Customer Management: Oversee customer relationship management processes to enhance customer satisfaction and loyalty. Address customer inquiries and complaints, providing timely and effective solutions.   Marketing and Promotion: Collaborate with the marketing team to develop and implement marketing strategies and campaigns to promote the cafes and catering services. Utilize digital and traditional marketing channels to increase brand visibility and market reach.   Reporting and Analysis: Prepare and present reports on business development activities, performance, and market analysis to the management team. Monitor competitors and market trends, providing insights for strategic planning.   Skills and Qualifications: - Proven experience in business development, sales, or marketing, preferably in the hospitality industry. - Strong leadership and project management skills. - Ability to work independently and in a team environment. - Strategic thinker with a creative problem-solving approach.