Booking Specialist/Travel Planner

About the Company: Our client is New Zealand's largest and most awarded golf travel agency. They make your golf dreams come true, turning them into amazing stories you'll love sharing. With decades of experience, they create customized golf trips for individuals and groups. As a Travel Planner, you'll help ensure that our clients have incredible experiences. About the Role: This is a 12-month temporary role based in Grey Lynn, starting ASAP! We seek an organised, detail-oriented, self-starter for New Zealand's leading luxury golf travel agency. Your role as a travel planner means assisting our high-net-worth clients in planning and booking seamless golf vacations. Our client aims to deliver exceptional customer service, so communication skills are paramount. Client Interaction: In-person, video, and email communication. Customised Itinerary Creation: Create, design, and book high-touch travel itineraries for clients. Destination Knowledge: Responsible for researching, speaking to and about travel destinations. Problem Resolution: Proactively address and resolve any issues or challenges that may arise during the booking and travel process. Provide timely and practical solutions to ensure a positive customer experience. Customer Service Excellence: Foster strong client relationships by delivering exceptional customer service and exceeding expectations. Gather feedback from clients to continuously improve the quality of our services. About You: Excellent organizational and multitasking skills. Strong attention to detail and accuracy in handling bookings. Exceptional communication and interpersonal skills. Ability to work independently and collaboratively within a team. Flexibility to adapt to changing priorities and a fast-paced environment. Apply Now! To find out more, please get in touch with Karina Morelli on for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.  At Tribe we have our guiding light to show us the way.  We bring our whole selves to work.   We encourage inclusion in every single interaction.  We genuinely care about people and are curious about their stories.  We celebrate all points of view.  We will help you find your tribe, the same way we have.  We're all on a journey together so come along…