At Trade Me, we're about connecting Kiwi to create the life they want. Whether it's the big things like finding a home, a job, a car or growing their business, or the smaller things, like finding that right bedside table or parting ways with some old stuff. At Trade Me our vision is to be the place where Kiwi look first. This is an exciting time to be joining our Finance team as a Billing Specialist. We're tackling some system and process improvements that will automate the repetitive and give us more time to do the cool stuff we enjoy, such as connecting more with our customers and giving top notch service! You'll be responsible for looking after a portfolio of customers, covering invoicing, statements, collections, and supporting pricing and packaging changes through sharing your billing expertise internally. You'll have the best time working at Trade Me, and this is why:#FlexibleFlexibility means different things to different people and we support you to find what works.#WellnessBeing your best self means caring for your physical and mental wellbeing, we offer lots of resources to help you along the way.#SocialNothing beats getting together to have some fun and celebrate our success. Join us in the office on payday for company paid lunches. Regular Friday drinks and nibbles,, annual Trade Me company awards, celebrations and more.#LearningWhether it's on the job, formal training, mentoring or something else, you'll grow with us from Day 1. Here's what you can expect from this role: Complete Month-end billing for your portfolio of customers within deadlines Direct debits will be correctly administered, with proactive efforts made to transition customers towards direct debit or credit card payment options, where applicable. Debtor days will be monitored and you'll actively look for opportunities to improve You'll negotiate directly with customers on the collection of overdue debt, using tools such as payment plans to generate movement of aged balances. Supporting pricing and packaging changes through sharing your billing expertise internally Contribute to improvements in our processes and systems to improve efficiency, insight and general governance and control. Supporting the broader Finance team with the monthly financial close What you'll bring to our team: Some experience in accounts receivable, credit control or billing in a medium-large corporate environment Ability to pick up new systems and processes with ease - if you have used Netsuite or a similar ERP before that would be an added bonus. Excellent relationship building skills and the ability to deal with a wide range of people and stakeholders. Organised and at ease with juggling a variety of tasks. Awesome attention to detail and a strong commitment to meeting deadlines and targets. A team player and doesn't hesitate to pitch in to cover others in the Finance team as needed. Experience using Salesforce Ticketing would be an advantage but not essential We know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'. If you're excited about this opportunity, we'd still really like to hear from you. Trade Me is an INZ accredited employer. We truly value diversity and embrace a flexible workplace where people are encouraged to achieve their potential. Apply online for this role or contact Saralyn Compton for more information. Trade Me connects Kiwi to create the life they want. Join us to shape the experience of thousands of Kiwi and grow your career from day one! Whether it's the big things like finding a home, a job, a car or smaller things like finding that right bedside table or parting ways with some old stuff, Trade Me is the place Kiwi look first. At Trade Me, you'll have the opportunity to work with the best and have the best time doing it. We may have grown up as a company, but we still have the spirit of a startup: a hunger for growth, good vibes, good people and good times. #J-18808-Ljbffr
