Bensan Distribution - National Training & Technical Support Manager AssessAdvantage Penrose, Auckland Training & Development (Human Resources & Recruitment) With over 40 years of supplying, supporting, and manufacturing fire protection systems, Bensan Distribution is growing. We are a 100% New Zealand-owned company that markets industry-leading, and established global brands, based in Penrose Auckland and we are looking for a Training and Technical Support Manager to join a team of highly regarded industry specialists. The role This opportunity takes ownership of the training and technical support portfolio with a focus on newly appointed distributorships from globally recognised fire detection brands. In this role, you will be part of the established technical team and with our nationwide footprint, growing reputation, and supportive management you can achieve and make a difference. As a crucial position within the company, this newly created role is key to success as we look to the future. If electronic systems are in your DNA, and calm leadership is in your personality, this is the role for you. Requirements: You will be a relationship builder and dedicated to supporting our customers. Your knowledge of fire alarms and/or building-related electronic systems will aid your success as will your technical support experience and engaging personality. A positive energy and 'can do' focus on the delivery of objectives to improve customer experience combined with commercial acumen is essential. Understand how to commission proprietary systems within the building & construction sector. The ability to work alongside a range of stakeholders is essential to success, as is engaging in our culture of ownership, continuous improvement, and challenging the status quo. Attention to detail, strong internal and external communication, and exceptional customer service are key attributes for this role. This opportunity will see you travelling nationally, thus proximity to a major airport is a requirement. The primary responsibilities are: Supporting the Bensan's installation customers via the ongoing development and implementation of the national fire alarm installer technical and training programme, ensuring that our customer's technical support and commissioning needs are met. Support the Sales Manager to deliver on the created demand by way of quoting and design through to delivery of fully commissioned and complaint systems. The gaining of projects through the education of fire engineers, consultants & specifiers to gain specification of Bensan product lines. Skills and Experience: NZ residency with a minimum of 3 years New Zealand work experience. Proven history of commissioning technical support and/or training experience with electronic building products and systems e.g. fire alarms, security, building management systems, HVAC. Current and clean NZ drivers' licence The successful candidate will be rewarded with an excellent remuneration package and full use of a company vehicle. This represents a huge opportunity for the right candidate within a culture that rewards results. If this role sounds like you, we would love to meet you, please apply now! Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr
