Assistant Manager - Front Office

Assistant Manager - Front Office
Company:

Intercontinental Hotels Group


Details of the offer

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: New Zealand, Christchurch
Hotel: Christchurch (CHCCS), 764 Colombo Street, 8011
Every day is different at IHG, but you'll mostly be:
Leading the way – managing guest experiences, team performance and hotel operationsPrioritising workload and ensuring your team deliver authentic, memorable experiencesDeveloping your team's skills to drive results that positively impact on hotel performanceHaving authentic conversations with guests to resolve issues, queries or concernsBeing first point of contact for any critical emergency situationsWhat we need from you 2 years' front desk/guest service leader experienceMust be fluent in spoken and written EnglishBasic mathematics skillsExcellent communication, problem solving, reasoning and motivational skillsLong periods of standing in the front desk areas and occasional lifting of heavy itemsWorking knowledge of hotel property management systems like Opera beneficialDiploma in hospitality management or similar field preferredWillingness to work evenings, weekends and public holidaysWhat we offer You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:
full training provideddaily laundered uniformflexible work optionsYour career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.
So go on - click apply now and show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Your day to day Every day is different at IHG, but you'll mostly be:
Leading the way – managing guest experiences, team performance and hotel operationsPrioritising workload and ensuring your team deliver authentic, memorable experiencesDeveloping your team's skills to drive results that positively impact on hotel performanceHaving authentic conversations with guests to resolve issues, queries or concernsBeing first point of contact for any critical emergency situationsWhat we need from you 2 years' front desk/guest service leader experienceMust be fluent in spoken and written EnglishBasic mathematics skillsExcellent communication, problem solving, reasoning and motivational skillsLong periods of standing in the front desk areas and occasional lifting of heavy itemsWorking knowledge of hotel property management systems like Opera beneficialDiploma in hospitality management or similar field preferredWillingness to work evenings, weekends and public holidaysWhat we offer You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:
full training provideddaily laundered uniformflexible work optionsproactive health daysYour career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.
So go on - click apply now and show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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Source: Jobleads

Job Function:

Requirements

Assistant Manager - Front Office
Company:

Intercontinental Hotels Group


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