Application Support Manager

Role Overview: As the Applications Support Manager, you'll play a pivotal role in ensuring the smooth operation of our business-critical applications. Reporting to the Head of Solution Delivery and Architecture, you'll be responsible for managing day-to-day BAU activities and incident resolution.

Key Responsibilities: Prioritize and resolve incidents related to business applications, ensuring minimal disruption to operations.Manage resources and allocate tasks for smaller BAU projects and initiatives.Supporting the team to maintain incidents in a realistic level with particular focus on resolving high priority incidents.Serve as a liaison between Business and Technical/Functional teams, facilitating seamless communication.Collaborate with teams across different time zones, embracing flexibility in working hours.Support Supply Chain operations and contribute your expertise to drive efficiency.Lead both Functional and Technical teams, fostering a culture of collaboration and excellence.Utilize your problem-solving skills to address technical and business process challenges.To succeed in the role: Must have proven previous experience in SAP systems, with hands-on experience in system-related incident management.Must have previous leadership skills in managing both Functional and Technical teams.Strong multitasking abilities, capable of juggling multiple projects and priorities.Adaptability to work with teams across different time zones and locations (APAC & EU)Previous experience in a Supply Chain environment is highly desirable.Proven problem-solving skills, with a strategic mindset to overcome obstacles.Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
Submit your application for the Applications Support Manager role today! Please include your resume highlighting relevant experience and skills.
We're on the lookout for a dynamic Applications Support Manager to join our Client based in New Zealand.
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