Animal Services Technical Support

Te Turanga | About the roleAs an Animal Services Technical Support you will provide administrative support to the Animal Services Team. You will maintain relationships with internal and external clients offering excellent customer service and responding to queries in a timely manner. You will be responsible for providing monthly statistical reports, managing dog registration, complaints and impound processes.This role is 30 hours per week, worked across Monday to Friday at our Cameron Road office.This role includes:Processing applications to register dogs and maintaining the TCC dog registerEnsuring customers receive accurate information and experience a high level of serviceInterpreting relevant legislation and applying this practically to complaints, impounded dogs and customer queriesManaging the Animal Services General Ledger and processing invoices for paymentNga Pukenga | What you'll need to succeedTo succeed in this role, you'll bring:Excellent written and verbal communication skillsExperience using Microsoft Word, Excel and OutlookOzone and SAP experience would be advantageousTauranga City Council is one of Tauranga's largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team.We always strive to ensure that you feel valued and supported in the workplace.To highlight that our people are our greatest asset, we offer a wide range of benefits that include 5 weeks annual leave and career development opportunities.If you want to be part of an energetic, fun, and supportive team, then we'd love to hear from you. For more information, please contact Brent Lincoln at ****** note we will not be accepting applications via email. If you wish to apply, please click 'Apply' at the bottom of this page and follow the link.Applications will be reviewed as they are received and applications will close upon the appointment of a successful candidate.Our selection process may include behavioural interview(s), psychometric and ability assessments, reference checks, and pre-employment screening.Tauranga City Council will not accept applications or contact from any placement service, temporary staffing agency, or professional recruiter for this vacancy. If/where Tauranga City Council requires the support of a recruitment agency, we will seek this support from our network of agencies. We ask that you please do not contact Tauranga City Council or any of its employees regarding vacancies. Tauranga City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to such unsolicited contact.#J-18808-Ljbffr