Administrator / Member Support

Administrative Assistants (Administration & Office Support)Tauranga Business Chamber is looking for an organised people person , who can help us support our members with seamless customer experiences, particularly through our CRM.This vacancy follows an internal promotion, as we're committed to supporting our staff. This full-time role primarily takes ownership of our new and renewing membership process, along with helping to deliver our events and business support services. We will build this role around the successful candidate.This role will involve:Engaging with our 600 members through their lifecycle – when they first join, through to their annual renewal throughout the year.Working alongside our external bookkeeper to ensure our member management system is kept up-to-date, and it is easy for staff and our members to use.Helping our business support services by scheduling client appointments and reporting.Supporting our events, including ticket sales administration and cancellations, setting up event venues, printing attendee name labels, and welcoming people on arrival.Providing back-up support to our digital marketing channels and international document certification services.The ideal person will:Enjoy engaging with customers, as well as getting stuff done.Loves being organised, following processes, and is happy helping with different day-to-day tasks.Have an eye for detail, with an ability to identify and solve problems, update procedures, and make improvements that help everyone.Have good communication skills, both written and verbal.Be very comfortable with Microsoft office software and CRMs.Address issues proactively, while also enjoying working as part of a small, close-knit team.Enjoy an energized and bold team culture.The benefits you'll receive from joining our team:Growing your network, meeting some very cool people, and making lifelong friends.High self-autonomy, including supportive management who encourage staff to be experts in their respective fields.Career building opportunities as we're always adapting to change.The Chamber exists to support and champion people in business, with a particular focus on our 600 members. You will join an experienced, high-performing team that is passionate about helping others with their business passions.If this role excites you, please email your CV or ask any questions to the CEO - Matt Cowley - at ****** - or apply here. A position description is available upon request.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?Do you have customer service experience?Do you have a current New Zealand driver's licence?Report this job advert Don't provide your bank or credit card details when applying for jobs.#J-18808-Ljbffr