Full Time Application Closes 13 Apr 2024 Waikato - Hamilton City Academic Directors He korero mo te turanga - The role We have a wonderful opportunity for a Administration and Coordination Support to join our team in the Visionwest Hamilton office, to start as soon as possible. This position forms part of a team that is responsible for scheduling our support workers to meet our client's needs. This is a fixed term ole until mi November 2024. This is a busy role, and no two days will be the same. Nga Kawenga Matua - Some key responsibilities Deliver a high level planned proactive responsiveness to the Team, Clients and Support workers Scheduling of client appointments and managing logistics around the timely delivery of our service to the client Management of both inbound and outbound calls – offering support to support workers and clients Ensure that all Client and Support worker records are up to date You will be responsible for coordinating the support workers workload, rostering, creating effective, strategic, and efficient schedules for them to meet our clients needs, as well as cover any other associated operational and administrative tasks. ko koe - About You Excellent written and oral communication skills Proven experience in either a Call Centre or Client Service environment Strong planning, organizational, prioritization and problem-solving skills Detail orientated The ability to establish and maintain positive relationships with colleagues, managers, teams, and contractors Previous Healthcare experience advantageous Ka whiwhi koe - Benefits of working at Visionwest Home Healthcare: Opportunity to gain National Certificates in Health & Well-being Well reputed organisation with a great mission and values Job security and certainty of hours Our Mission: VisionWest Community Trust is a faith based award-winning, not-for-profit organisation, that provides a range of services to communities in Auckland, Bay of Plenty, Waikato and Christchurch. Our lived values are ; Aroha (Compassion) Manaakitanga (Holistic Care) Mana (Dignity) Whanaungatanga (Authentic Relationships) A commitment to the vision, mission and values of Visionwest Community Trust is essential for this position, see If this role appeals to you, then please apply now! Applicants for this position must be eligible to work in NZ Applications will be reviewed as they are received and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.