Account Support Specialist - Work From Home

Job Description: Summerset Group Holdings is seeking a part-time Account Support Specialist to join our team in Nelson, NZ. This is a work from home position, offering the flexibility to work remotely. As an Associate Level Account Support Specialist, you will be responsible for providing support to our clients and ensuring their needs are met in a timely manner. Responsibilities:- Act as the primary point of contact for clients, responding to inquiries via phone, email, and chat- Assist clients with account setup, troubleshooting, and general support- Maintain accurate records of client interactions and transactions- Collaborate with internal teams to resolve client issues and escalate as needed- Provide exceptional customer service and build long-lasting relationships with clients- Assist with administrative tasks as needed Requirements:- 2 years of experience in a similar role- Confident and independent personality traits- Strong time management and communication skills- Ability to work independently and in a team environment- Proficiency in Microsoft Office suite and CRM software- High school diploma or equivalent Benefits:- Relocation allowance for eligible candidates- Travel opportunities for training and professional development- Free accommodation during company events or travel Working Environment:Join our team at Summerset Group Holdings and be part of a company that pioneers change and sets industry benchmarks. We offer a supportive and inclusive work environment where you can grow and succeed. Equal Opportunity Statement:Summerset Group Holdings is an equal opportunity employer and we welcome applications from all qualified individuals regardless of race, gender, age, religion, disability, or any other protected status. Deadline to Apply:April 24, 2024 If you meet the requirements and are looking to work in a dynamic and innovative environment, we encourage you to apply for the Account Support Specialist position at Summerset Group Holdings in Nelson, NZ. Join us in shaping the future of our industry!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.