Account Support Manager - Work From Home

Job Description: Textron is seeking a highly motivated and independent Account Support Manager to join our team in Nelson, NZ. This is a full-time, work-from-home position for an individual with 8 years of experience in a similar role at the Mid-to-Senior Level. Responsibilities:- Develop and maintain strong relationships with key accounts- Act as the main point of contact for all customer inquiries and issues- Work closely with sales teams to identify new business opportunities and potential upsell opportunities- Provide support and guidance to customers on product offerings and services- Analyze customer data to identify trends and opportunities for improvement- Resolve customer complaints in a timely and professional manner- Collaborate with internal teams to ensure customer satisfaction and retention- Track and report on key metrics to monitor account performance- Develop and implement account strategies to meet and exceed sales targets Requirements:- 8 years of experience in a similar role- Bachelor's degree in Business, Marketing, or related field- Strong problem-solving skills- Excellent teamwork and collaboration abilities- Excellent communication and presentation skills- Ability to work independently and manage time effectively- Knowledge of CRM systems and Microsoft Office Suite- Ability to travel occasionally as needed Benefits:- Visa sponsorship for the right candidate- Travel opportunities for work-related events and conferences- Free accommodation for work-related travel- Competitive salary and benefits package Working Environment:At Textron, we pride ourselves on building strong connections and treating our colleagues like an extended family. We foster a supportive and collaborative work environment where everyone's contributions are valued and recognized. Equal Opportunity Statement:Textron is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Deadline to apply: ******** Join our team at Textron and take your career to the next level as an Account Support Manager in a dynamic and rewarding work-from-home environment. Apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.