Account Support Assistant - Work From Home

Job Description: HP is seeking a motivated and detail-oriented Account Support Assistant to join our team in Nelson, NZ. As an Account Support Assistant, you will be responsible for providing administrative support to our account management team, assisting with customer inquiries, and ensuring the smooth operation of our sales processes. This is a full-time position that offers the flexibility to work from home. Responsibilities:- Assist with account management tasks such as customer onboarding, order processing, and invoicing- Address customer inquiries and provide timely and accurate responses- Maintain accurate records of customer interactions and transactions- Collaborate with sales team members to ensure customer satisfaction and retention- Assist with the preparation of sales reports and presentations- Coordinate with internal departments to resolve any customer issues or escalations- Support the account management team in achieving sales targets and goals Requirements:- 2+ years of experience in a similar role- Excellent communication skills and a customer-focused mindset- Strong organizational skills and attention to detail- Proficiency in Microsoft Office and other relevant software applications- Ability to work independently and manage multiple tasks simultaneously- Driven and hardworking personality traits- Strong time management skills- Persuasion skills to effectively communicate with customers and colleagues Benefits:- Parental leave for both mothers and fathers- Company-provided equipment to support remote work- Vision insurance coverage Working Environment:At HP, we embrace diversity and strive to create an inclusive culture that values and respects all perspectives. We believe in fostering a collaborative and supportive work environment where every employee can thrive. Equal Opportunity Statement:HP is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.