Transcriber (Fixed Term - Six Months)

It's fun to work at a company where people truly believe in what they are doing!Job Description:Job SummaryTranscribers are responsible for the accurate and timely production of transcripts in various styles and formats, utilizing a variety of audio types and production and research tools.
Transcripts must be produced in accordance with contractual and client-driven deadlines, with a focus on quality and accuracy.
Productivity levels, as directed by the business, must be maintained at all times.
Transcribers must maintain clear communication with colleagues via various channels and work collaboratively with other Court Reporting teams to facilitate the successful delivery of service to our clients.
They are responsible for undertaking research to ensure transcript accuracy, utilizing supporting information and maintaining glossaries for all work produced.
All Transcribers are subject to quality and productivity assessments and are responsible for actioning any feedback provided.Essential Job ResponsibilitiesProduce high-quality transcripts in accordance with delivery deadlinesProofread all transcripts prior to submissionUtilize all available supporting information to ensure accurate transcriptionKeep glossaries up to dateUndertake cross-training on various jurisdictions as directedMaintain familiarity with audio playback platforms such as Liberty, FTR, VIQFamiliarize with production tools (TOPS/macros, etc.
)Maintain productivity levels as directedMaintain communication with transcribers and managersProvide feedback on audio quality/logs to Monitoring teamImplement feedback from QA Lead Analyst or Transcript ManagerParticipate in ad-hoc projects and performance reviewsComplete annual security and compliance trainingWork outside standard hours if requiredCommunicate clearly and conciselyPromote a safe and healthy work environment, complying with safety policiesQualifications & CharacteristicsTyping speed minimum of 75 wpmExcellent English vocabulary and grammar skillsGood general and local knowledgeExceptional hearing and comprehensionComputer literateCollaborative team memberFlexible and responsiveAttention to detailHigh school graduateSix months to one year of basic office administration experienceIf you enjoy growth and working with enthusiastic, high-achieving colleagues, you'll find a great career with us!It is Epiq's policy to comply with all applicable equal employment opportunity laws, making employment decisions without regard to race, religion, ethnicity, color, sex, sexual orientation, gender identity or expression, transgender status, reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, disability, veteran or family status, or any other protected basis.
Epiq prohibits unlawful discrimination and takes affirmative action for minorities, women, veterans, and individuals with disabilities.
Assistance or accommodations during the application process are available upon request.
No applicant will be penalized for requesting assistance.
Epiq will consider qualified applicants with arrest and conviction records where applicable.
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