Supervisor De Reservas - Hotel Econômico Sp

Details of the offer

Descrição da empresaJoin us at Accor, where life pulses with passion!As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.You will join a caring environment and a team where you can be all you are.
You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitality is a work of heart, Join us and become a Heartist.Descrição da vagaSupervisor de reservasVocê é o começo de uma experiência excepcional para os hóspedes.
Como liderança em reservas, você fará com que nossos hóspedes se sintam bem-vindos e reflitam a experiência excepcional que eles têm quando chegam!Oferecer consistentemente um serviço excepcional, amigável e envolvente.Garantir a melhor seleção para o hóspede e garantir que a receita seja maximizada por meio de vendas adicionais.Recomendar instalações da propriedade e auxiliar os hóspedes com informações e solicitações especiais.Reservar solicitações de reserva de quarto, inserir listas de quartos e atualizar informações precisas no sistema.Análise estratégica do negócio com proximidade com a área de vendas e RM.QualificaçõesPersonalidade focada no hóspede é essencial, além de espírito vendedor focado em resultados.Informações adicionaisExperiência em portais de distribuição é um trunfo.Experiência anterior trabalhando com Opera ou um sistema relacionado.Fortes habilidades interpessoais e de resolução de problemas.Fluência em inglês, idiomas adicionais são um diferencial.
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