Store Supervisor Westfield

Summary
Alexander McQueen is renowned for its unbridled creativity and the brand today has become synonymous with modern British couture. Since her appointment in 2010 as Creative Director, Sarah Burton has produced critically acclaimed collections with a focus on handcraft and artisanal techniques. Her ability to marry the design codes of the house with lightness and her own feminine touch has brought a new and personal aesthetic

Part of the Kering portfolio of brands, Alexander McQueen has expanded internationally through both wholesale and retail channels in the past few years, strengthening its positioning within the luxury sector. With a total network of over 90 directly-operated Alexander McQueen stores and a strong presence in the world’s most prestigious department stores, the brand’s iconic status continues to grow across the world.Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
To achieve personal sales goal on a monthly basis by providing high quality of service
To provide high quality of service to the customer by demonstrating in-depth knowledge of the brand and products
To build repeat clientele and maintain customer relationship
To provide first level of after sales services in an effective way to ensure customer satisfaction
To develop colleagues’ and customers’ understanding of product
To supervise and train sales floor personnel
To schedule and rotate staff to ensure adequate staffing levels to maximize customer service
To perform other related ad hoc tasks and projects where necessary
QUALIFICATIONS
With at least 5-year solid fashion retail sales experience at supervisory level
Prior exposure in luxury goods or premium fashion brands is preferred
Demonstrate strong sense of high-end fashion
Possess excellent communication, customer service and interpersonal skill
Job Type
RegularStart Date
2021-07-14Schedule
Full timeOrganization
Alexander McQueen New Zealand Limited