JOB DESCRIPTION Company DescriptionThe Warehouse Group (TWG) is New Zealand's largest retailer employing over 10,000 people across all our popular brands and our purpose is simple. Helping Kiwi's live better every day. Every day we live and breathe our core values to guide our conversations, actions and decisions; Think Customer, Own it and Do Good. In fact Do Good is in our DNA. Did you know in the last financial year we raised 4.1 million for NZ charities, and by 2026 all our stores, distribution centres and Store Support Office will be solar powered?With these core values in mind, we continue to shift our business radically day in and day out, working towards our vision to make sustainable living easy and affordable for everyone! To ensure we can adapt quickly to ever-changing customer needs, we've adopted an agile structure with a focus on collaboration, productivity, and speed-to-market. This is really exciting!Job DescriptionDelivering the best in technology and appliances starts with service – and our Noel Leeming Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them – through live demonstrations, the best support and advice, and delivering and installing purchases.As Store Manager you will be responsible for managing all aspects of your store - from the team to the customers, finances, marketing and visual merchandising. You will be engaging and motivating your team to bring technology out of the box, off the shelf, and to life and your team will need to spark the customers' imagination through advice, education and live demonstrations.The store team is a diverse one that provides a full end-to-end service to the customer. From service, instore to delivery, set-up and support in customers' homes and you will oversee the team to deliver this.QualificationsWe need someone who is passionate about technology, our products and what we do. Attention to detail and the ability to juggle multiple priorities would be something that comes easy to you and you pride yourself on your coaching and leadership skills.You will already be commercially savvy and demonstrate a good understanding of retail and what drives business performance. We're looking for someone with an outgoing and friendly personality and who believes that service and relationship building with customers is key.Ideally you will have:Proven management experience, and significant retail experienceThe skills to recruit, motivate, coach and develop team members to help them achieve successStrong communication ability to positively influence and engage with your team and customersCompetence in all aspects of store operations, including merchandising, budgets, executing plans, reporting and maintaining a safe environment.Resilience and adaptability, to drive change.Additional InformationWhat can we offer you?We know our store managers are some of the best in the country and we want to ensure they reap all the rewards, opportunities and benefits that come with being part of The Warehouse Group family. These include;Awesome discounts for all our brandsLeave for your birthday, volunteering and even lifestyle leave if you want extra time with your kids, on holiday or to work on a passion projectContinuous training, development and career progression opportunitiesand so much more; see You won't want to be anywhere else!
