About the Role: We are a retail company based in the vibrant coastal town of Mt Maunganui, New Zealand. Known for our commitment to quality and exceptional customer service, we offer a diverse range of products tailored to meet the needs of our community and visitors alike. With a focus on delivering value and a memorable shopping experience, we take pride in being a trusted name locally and beyond.
We are currently seeking a dedicated and experienced Store Manager to oversee the day-to-day operations of our busy store. This role is essential in ensuring smooth operations, maintaining high standards, and creating a welcoming atmosphere for our customers.
Job Responsibilities · Oversee day-to-day store operations, including hiring, scheduling, training, performance management, supervising employees, and rostering.
· Manage store profitability and control expenses, including labour costs, inventory levels, and handling cash and inventory shortages.
· Maintain adequate stock levels, core product range, and effective merchandising.
· Develop and implement pricing strategies to ensure competitiveness while maintaining profitability.
· Plan and execute promotional campaigns, including seasonal and holiday promotions, to drive sales and attract customers.
· Monitor and optimize the product mix to meet customer demands and maximize sales opportunities.
· Ensure compliance with Employment and Health & Safety Legislation at all times.
· Negotiate supply and pricing agreements with suppliers to optimize costs.
· Complete daily, weekly, and monthly banking and turnover reports.
· Prepare annual budgets and work to achieve store performance goals within budget constraints.
· Implement and enforce daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-maintained.
· Conduct regular stock takes according to company policy.
· Continuously enhance store performance and uphold high standards in customer service.
Person Specification · Must have Bachelor or above management qualification and must have three years of relevant work experience
· Strong numerical data analysis skills
· Ability to work well under pressure
· Able to multitask and prioritize tasks
· Able to work during weekend and public holiday