Social Worker Contact Centre – Oranga Tamariki

Social Worker Contact Centre – Oranga Tamariki
Company:

New Zealand Government


Social Worker Contact Centre – Oranga Tamariki

Details of the offer

Social Worker, five positions, National Contact Centre, Grey LynnDo you want to make a genuine, positive impact on the lives of tamariki, rangatahi and whanau? Join a caring, supportive team who use the latest strengths-based tools and assessment frameworks at our site in these fixed-term and permanent Social Worker roles at the National Contact Centre.What you will bring?Full registration with New Zealand's Social Work Registration Board (SWRB) at time of applicationA social worker qualification recognised by the SWRBCommitment to getting things right for outcomes for tamariki and rangatahiThe ability to have a systems/technical understanding of computer systemsProven high standard of decision making and written communicationExcellent verbal communication skills with the ability to adapt to your audienceCurrent legal right to work in New ZealandPositive can do attitudeAbility to work within a fast paced change environment and be resolution focusedSound judgement skills and organisational skillsThe ability to analyse and prepare social work assessments and calling notifiers around concernsThe ability to manage risk and make tough decisionsWhat you will do?Hear tamariki and rangatahi voices and support them or their whanau to make positive changesWork alongside various cultural groups and people from different backgroundsComplete initial safety checks and assessments on the child, young person and familyBe involved in planning what social work, to maintain tamariki and rangatahi within their whanau,is required to be delivered for better outcomesWork alongside partners in our community, non-government organisations and state sector agenciesBe an advocate on behalf of tamariki to ensure they have the support and resources needed to reach their full potentialWhat's on offer?A salary range between $55,000 - $100,000Flexible work opportunitiesA great, respectful team environment who celebrate each other's successesRewarding and challenging work that truly makes a difference to the communityOpportunities to work alongside various cultural groups, build your network and strengthen community relationshipsFull induction and trainingCoaching and developmentOnce reaching optimum levels and knowledge of NCC work, the ability to be developed in other areas of the NCC and organisational rolesAccess to a generous Southern Cross health plan and banking package with WestpacWho are we? Our tamariki and rangatahi deserve to feel safe, have their voices heard and be surrounded by loving whanau. At Oranga Tamariki - Ministry for Children, we're on a journey to ensure that it happens. We are a leading social work practice that is child-centred, trauma informed and effective for all cultures.About the teamWe are currently the only contact centre that provides a national service across Oranga Tamariki. This is a unique opportunity to be part of a team who skills are developed at this national level.The National contact centre creates the foundation of knowledge of the Ministry as a whole. It is proud to provide, across the organisation, highly skilled and developed social workers who are not only extremely practice focused but also have a wide breath of skills across technical systems used throughout the organisation.We operate in a fast-paced busy environment, 24 hours a day, 7 days per week. We focus on tamariki and rangatahi who are at significant risk of harm. We have the ability with our service to be highly flexible and responsive to needs across this national service. This means that the work that you do will not only be highly valuable to outcomes for children, but also has the ability to develop your skills across a wide variety of areas.As a Contact Centre Social Worker, you will receive reports of concern and field enquires regarding child abuse, neglect and wellbeing. You will take calls and resolve issues over the phone and by email. You will also facilitate and manage after hours case work, in coordination with local sites and stakeholders across our national service.How to apply?Apply online with your CV, cover letter, copy of your social worker qualification and SWRB details.Oranga Tamariki employees; please apply through your myHR portal.All applications must be submitted online.If you have any queries, please contact Sravani Peddibhotla on **********rry as applications close Thursday, 6 August 2020.To see more about this exciting role, check out the position description below: *****


Source: Neuvoo3_Ppc


Area:

Requirements


Knowledges:

  • Tax Law

Senior quality assurance analyst

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to...


From Xero - Auckland

Published a month ago

Product owner (bank feeds)

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to...


From Xero - Auckland

Published a month ago

Recovery systems simulation engineer

Opportunity to play a key role in Rocket Lab's recovery program Ground breaking project Great team environment About Rocket Lab Rocket Lab is the global leader...


From Rocket Lab - Auckland

Published a month ago

Team leader

Do others describe you as a natural team leader? Are you an engaging communicator? Are you looking for a role that has a real influence on the environment...


From Decipher Group - Otago

Published a month ago