Ski Technician - Winter Workshop Supervisor

The key objective of the Workshop Supervisor at the Snowboard Workshop Queenstown NZ for the 2025 Winter season requires an authentic and friendly professional approach, working confidently to guide our workshop team.You will assist in the training of employees on company policies and procedures.Recommend repairs and maintenance of Skis and Snowboards for both customers and internal departments whilst joyfully upholding our excellent company culture and outstanding workshop service.Ensure repeat purchases and word-of-mouth referrals.Maintain Snowboard Workshops' high level of craftsmanship.The minimum hours of work are 30 hours, averaging 40 hours per week.IDEAL PERSON SPECIFICATION6 seasons of previous practical experience as a workshop technician within the industry.
Ideally, we would like this to become an ongoing relationship - returning staff will be prioritised.
Knowledge and experience using workshop machines both manual and auto feeds, and tools skillfully, with the ability to guide on how to safely handle them correctly.
Motivated to supervise and be part of a team that is authentic and joyful for both customers and staff alike.
The ability to advise customers and staff of the safe handling and setup of Skis & Snowboards, including identifying any issues of product safety and quality, mounting, and calibrating to the customer's specific needs.
Thoroughly organised with a calm, welcoming, and helpful professional demeanour.
A dynamic problem-solver with leadership skills takes all reasonable, responsible behaviour and practical steps to ensure a safe and healthy workplace.
This means health and safety issues are minimised, isolated, or eliminated and all hazards, accidents, and/or potential serious near misses are reported to ensure the safety of themselves, other staff, and customers.
A clear communicator who proactively checks in to ensure everyone is on the same page and comfortable receiving and delegating tasks whilst remaining reliably accessible to support your customers.
A person who maintains impeccable standards of behaviour and professionalism.
Ability to develop and maintain excellent relationships across all levels of audiences.
Demonstrates the ability to work effectively under fluctuating levels of pressure - Day rostering requires flexibility to work evenings, weekends, and holidays as required by the company contract period 01/05/2025 and finishing 13/10/2025.Location: 1088 Frankton Rd, Frankton, Queenstown.How do your skills match this job?Your application will include the following questions:How many years' experience do you have as a Ski Technician?Which of the following statements best describes your right to work in New Zealand?Do you have experience preparing work rosters?Have you worked in a role which requires a sound understanding of OH&S/WHS?Do you have a current New Zealand driver's licence?
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