Day Shift Manager required Delivery and Quality· Responsible for maximising fleet utilisation with high quality workmanship, focusing on exceeding customer expectations.· Ensure all customer deliveries are met with the target of 100% on time.· Maintain control over depot procurement (materials, stock, PPE etc).· Monitor internal and external quality issues and develop corrective and preventative actions.· Maintain current business processes and systems, continually improve procedures to maximise operating efficiency · Review local performance data (financial, sales and activity reports) to deliver and measure operational productivity, depot performance and contribution levels.Responsible for the achievement of operational productivity, quality and Lean targets.Maintain and develop key Customer liaison and deliver Customer care excellence.Liaison with regional management.· Implement operational plans to deliver local elements of business strategy plans.· Responsible for Asset Management, availability and sourcing, query resolution, vehicle (service and FLT) preventative maintenance.· Monitor and report on fleet condition ad identify fleet disposals.· Manage regular stock takes in line with Company Policy.· Identify opportunities for productivity improvement through the identification and elimination of waste.· Manage costs of labour and materials, utilising temporary labour and subcontracts to overcome peak periods to ensure delivery.Health and Safety· Responsible for all health and safety and maintenance of the site.· Responsible for local management of SHEQ, safe working practices and adheres to Elliott Environmental policy.· Responsible for embedding a health and safety culture.· Address all safety incidences and near misses within 24 hours.Management/Leadership· Provide clear objectives for employees in terms of daily activity, weekly monthly and annual goals.· Monitor staff performance through appraisals, performance reviews, setting personal development plans in order to develop staff and maximise talent potential.· Manage, train, mentor and plan the use of human resources.· Responsible for HR issues including discipline, absence, capability & performance management.· Develop a culture of team working to ensure smooth operations, consistency and process improvements where possible.· Supervise direct reports in line with company policies.· Maintenance of training records, identification and recommendation for further training needs.· Lead a culture of continuous improvement in every area of the site.· Promote and actively demonstrate commitment to the company values: Innovation, Collaboration, Excellence and Empowerment.Personal Characteristics:· Clear and effective communicator· Demonstrable skills in leading and motivating others· Ability to effectively manage multiple, changing priorities in a fast paced environment· Proven ability to make independent decisions and work as part of a team· Strong analytically and problem solving skills· Strong customer focus· Skilled to create a team working culture· Welcomes and embraces change· A desire to create the safest, most cost effective work environment coupled with the commitment to exceed customer expectationsWork Experience:· The ideal candidate will have significant experience as a manager in a manufacturing environment· Demonstrable experience in building and leading a team· Sound knowledge and practical experience of Lean fundamentals within the manufacturing industry· Experience of managing Health and Safety· Experience of delivering results against operational, service, quality, safety and cost targets· Ability to set standards for quality and ensure it is adhered to· Experience in managing and controlling costs· Experience of using work flow planning systems and MS Office packages
