Position OverviewRSPA United Limited, trading as Domino's Waipukurau, is seeking a dependable and energetic Shift Runner to oversee store operations during rostered shifts.
This supervisory position involves managing front-line staff, ensuring operational compliance, maintaining customer satisfaction, and supporting the Store Manager.Key Responsibilities:
• Supervise team members during shifts to ensure smooth and efficient store operations• Oversee food preparation, quality control, and timely delivery in line with Domino's brand standards• Open and/or close the store following standard operating procedures• Allocate duties and monitor staff performance during the shift• Handle customer enquiries, complaints, and feedback with professionalism• Monitor inventory during the shift and report stock shortages to the store manager• Assist in upselling and promoting special offers to achieve daily sales targets• Perform shift-end reconciliation, reporting, and basic cash handling• Ensure compliance with food hygiene, health and safety regulations• Support staff training and onboarding where necessary
Skills and Experience Required:
• Strong leadership and team coordination abilities• Excellent communication and customer service skills• Ability to perform under pressure and during peak service hours• Competency in handling POS systems and basic shift reporting• Prior experience in a food service or QSR environment is preferredQualification and Experience Requirements:
• NZQF Level 2 or 3 qualificationOR• At least two to three years of relevant work experience in a food service operation or pizza store experience could be first priority.Other Requirements:
Flexibility to work evenings, weekends, and public holidays
Ability to travel to work independently
Legal right to work in New Zealand
Clean Police Record
Drug and Alcohol test might be undertaken
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