Service Desk Administrator

Auckland City, AucklandCompany DescriptionColliers International is a global property services company and best employer operating across 68 countries. We have a workforce of more than 17,000 professionals who think differently, share great ideas and provide excellence to their clients.Job DescriptionWe have a great opportunity for a Service Desk Administrator to join our Real Estate Management team in our Auckland CBD office. We are looking for a motivated professional to proactively administrate the repairs and maintenance of the properties we manage.Your ResponsibilitiesProvide a high level of personalised and professional serviceBuild and maintain relationships with tenants, contractors, and other stakeholdersAnswer calls and process work requests to assist with enquiries and fault requestsMaintain programmes for maintenance and site attendance by contractorsMaintain the Facilities databaseProcess invoices for completed jobsMaintain an accurate log of keys kept and issuedAssist with reception duties and event organisationAssist the wider team with reporting and administrationQualificationsProficient written and verbal communication skillsStrong customer focusEffective organisation skillsRelationship building skillsPriority and time management skillsHigh attention to detailAction orientated and adaptableSolution focussedTeam playerAdditional InformationOurs is a culture of excellence and collaboration that provides our people with the ideal platform to develop their skills and accelerate their careers. For you, this means a world of opportunity and the platform to learn, grow and succeed.