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Service Designer

Service Designer
Company:

City Of Melbourne


Place:

Auckland


Job Function:

Art / Creative

Details of the offer

$89,674 + 9.5% Superannuation
Permanent

City of Melbourne is committed to supporting diversity, inclusion and flexibility. Applicants seeking flexible and part-time arrangements are encouraged to apply.
For more information on what it is like working with us at City of Melbourne please go toworking with us at City of Melbourne
Cityof Melbourne recognises the value of the diversity and strength of Aboriginal and Torres Strait Islander cultures to the heritage of all Australians and encourages Aboriginal and Torres Strait Islander people to apply. You will be supported in your application via our Aboriginal Employment Team.

Passionate about using human-centred design to improve government and make an impact on the community? CityLab helps make government work better for everyone. We prototype and test new ideas and city services with the community and are seen as a role model for visionary thinking, collaboration and experimentation. If you are motivated by delivering real change, we have an exciting opportunity to join our team.

How this position will Make the Difference to City of Melbourne
As a Service Designer in our team, you will be responsible for supporting the delivery of a variety of new and challenging service transformation and innovation projects in CityLab.
You will apply your human-centred and service design expertise and be hands on in leading and facilitating the planning and delivery of design research, insight synthesis, ideation, prototyping and final output production.
Your innate curiosity and comfort with ambiguity will lead to your success, as well as your proven capability in project delivery and stakeholder engagement whilst operating in an agile environment.
You will be exposed to a diverse range of services delivered by Council and learn about how Melbourne is becoming a smart city by collaborating with other teams in the Smart City Office.
You will also be supported to develop your service design skills across all stages of project delivery. If you are starting out or considering a career change, show us how your diverse skills and experience will help strengthen the role.

You can bring (Selection criteria)
Ability to demonstrate and display City of Melbourne Values accountability, integrity, courage, respect for self and others, and striving for excellence.
Design expertise, including demonstrated experience delivering human-centred / service design work across a range of sectors and organisations.
An action-oriented approach and ability to create a safe space to explore new ideas that respects diverse perspectives.
Demonstrated experience using agile delivery methods to deliver projects, including the design of a project brief, use of visual management boards, and coordinating project reporting and evaluation.
Strong oral communication and high-level written skills (including report writing, presentation, and negotiation skills) and the ability to communicate effectively with a broad range of stakeholders.

Desirable
Hands on experience using visual design and prototyping tools, including Adobe Creative Suite, Sketch, Invision.

To view the physical requirements of this position, please see below underPosition Information.

How to apply
As part of the online application form you are required to:
attach your resume
attach a separate cover letter, responding to the selection criteria (no more than two pages), as listed above underYou can bring

Please address your covering letter toBrenden Carriker,CityLab Lead.

The position description for this role will not be provided at this stage of application.

The Advertised Close Date and other important information can be found on www.melbourne.vic.gov.au/careers .

Cityof Melbourne is an equal opportunity employer committed to providing a safe workingenvironment that embraces and valueschild safety, diversity and inclusion.
If you have a disability and require advice and support during the recruitment process, we encourage you to apply or contact us on the details listed below.
For information about the broader collection and use of personal information by the City of Melbourne, please refer to ourPrivacy Policy.
Enquiries:People and Culture
Ph:(03) 9658 9140
Applications Close:21/01/2019


Source: Seek

Job Function:

Requirements

Service Designer
Company:

City Of Melbourne


Place:

Auckland


Job Function:

Art / Creative

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