Service Consultant

About the role Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. In this role, you would have the opportunity to: Provide exceptional customer experience through quality interactions that meet customers' complete financial transaction needs at the first point of contact, referring them on to the relevant person or area of the Bank as appropriate. Take personal responsibility for adopting positive relationship-based service and working collaboratively with colleagues to help the branch succeed in meeting and exceeding objectives. Undertake cash management requirements in an accurate and efficient manner and ensure compliance with bank process and policy requirements. Demonstrate living the ANZ Values with our customers and colleagues. Whatever the day has in store, you'll be working with a close knit team that supports each other and celebrates team wins. Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours. Role Location: Otepoti - Dunedin / Te Konika – Mosgiel / Otepoti ki te Tonga - South Dunedin Role Type: Casual Ou Pukenga? - What will you bring? To grow and be successful in this role, you will ideally bring the following: Exceptional customer focus Prior experience working with stakeholders and establishing and managing relationships Excellent communication skills both written and oral Strong time management skills and ability to prioritise A positive attitude with a growth mindset Working knowledge in using different digital channels You're not expected to have % of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.He aha te take e uru ai koe ki a matou? -