Our Retail team in Hastings is looking for a truly collaborative Service Consultant that focuses on providing excellent customer service
Fantastic opportunity to work on a casual basis while you maintain your lifestyle commitments
Join an organisation that prides itself on diversity of people and thought
About The Role
In this role, you would have the opportunity to:
Provide exceptional customer experience through quality interactions that meet customers’ financial transaction needs at the first point of contact
Undertake cash management requirements in an accurate and efficient manner in line with bank process and policy requirements
Work collaboratively with colleagues
Identify any product that may benefit the customers and refer them on to the relevant person or area of the Bank to help them further
Demonstrate living the ANZ Values with customers and colleagues
To grow and be successful in this role, you will ideally bring the following:
Strong customer focus
Excellent communication skills both written and oral
Sound understanding of compliance
A positive attitude with a growth mindset
Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
The ANZ values are the foundation of how we work and support our customers.
Integrity – We are honest and fair
Collaboration – We work together for the customer
Accountability – We take ownership and get things done
Respect – We care for all those we serve
Excellence – We challenge ourselves to be better
We work flexibly at ANZ. Talk to us about how this role could be flexible for you.
ANZ recognises the importance of flexible working, watch our Global Stories to see how ANZ aims to meet the needs of our customers and to attract and retain the best people in a changing world
To find out more about working at ANZ or to view other opportunities visit http://www.anz.co.nz/careers
You may apply for this role by visiting ANZ Careers and search for the reference numberNEW039716.
Applications close Monday, 13 January 2020.