Senior Service Engineer

Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC(r) brand food packaging, SEALED AIR(r) brand protective packaging and BUBBLE WRAP(r) brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.8 billion in sales in 2019 and has approximately 16,500 employees who serve customers in 124 countries. To learn more, visit
sealedair.

Job Description 13;
Responsible for the installation, commissioning, servicing and training on all Sealed Air / Cryovac packaging equipment. Carry out emergency repairs at our customer's plants. Contribute to equipment sales and proposals, materials and equipment audits, system applications and competitor analysis.

Key Accountabilities

Equipment

-Supervise the installation and commissioning of Sealed Air equipment
-Maintain the services requirements and reporting of all installed Sealed Air equipment
-Manage the emergency repairs to Sealed Air equipment
-Control the spare parts stock and manage the service tool kits
-Quality and Equipment Sales

Develop and maintain a customer service relationship with customers and service companies to expedite the service engineer function

-Contribute to the development of new business and enhancing existing business
-Conduct materials and equipment audits
-Liaise with customers to ensure Sealed Air equipment is maintained in optimum condition
-Equipment Systems

Provide an advisory service to customer equipment departments on Sealed Air equipment and services
-Respond to and facilitate the resolution of customer concerns
-Develop potential equipment sales
-Administration

Prepare and submit customer call reports as requested

-Customer invoicing for equipment and spare parts
-Maintain all record systems relating to customers
-Maintain Company assets and equipment in accordance with Company policy
Qualifications 13;
Current New Zealand Electrical registration

Requisition id: 30998

Relocation: No
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.

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