We're looking for a candidate to this position in an exciting company.
Lead and direct concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective
Engage with stakeholders to deliver projects from original concept through final implementation
Ensure client satisfaction and manages escalations, acting as single point of contact to the client
Ensure that the project / programme delivers as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
Manage delivery of the project/programme, including rigorous scope control and change management
Ensure client satisfaction and manages escalations, acting as single point of contact to the client
Documentation and management of risks and issues
Ensuring clear and concise communications to all stakeholders
Provide pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
Identification of opportunities and influence the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offerings
Coordinate activities of the project teams through task delegation, resource assignment and programme management
Ability to establish strong relationships with internal stakeholders and external clients
Strategic thinking capability with an outcomes-focussed and results orientation
Excellent client centricity skills
Ability to manage customer satisfaction, commitment and expectations to high service levels and manage escalations adequately
Ability to work on client sites for an extended period
Excellent team building and skills
Mentoring of junior members of the Project Services Community
Excellent written and verbal communication skills
Ability to work in high-pressure environments
Ability to manage urgent and complex tasks simultaneously
Excellent business acumen and commercial skills
Passionate, strong initiative, self-driven with commitment to succeed
Good influencing ability whilst taking a collaborative approach
Detailed, meticulous and highly organised
Proactive in approach with excellent facilitation skills
Advanced Project Management degree or equivalent with significant related experience
Relevant project management certifications preferably PMP
ITIL certification is preferable
Demonstrated project / programme management experience preferably in a multi-national Professional Services environment
Proven client engagement experience
Demonstrated understanding of the project/programme life cycle
Demonstrated competency in project/programme change management
Proven experience managing expectations when balancing alternatives against business and financial constraints
