Here at Xero, we have an awesome bunch of champions on deck who have customised a Salesforce platform, making Xero one of New Zealand's largest & most comprehensive Salesforce implementations. As we continue to scale, we need a passionate Salesforce Functional Leads who possess a growth mindset and will own the design and delivery of the functional build aspects on the Salesforce platform.
What you'll be doing:
Translate complex business requirements into detailed functional and technical solutions.
Review proposed solutions for Salesforce best practice and fit for configurations across the Salesforce platform.
Provide technical guidance and mentorship to the functional team across the Salesforce platform.
Lead design and solutioning workshops for changes, new features and platform optimisation.
Peer review solutions for functional team to check for release readiness, and ensure Xero path to production deployment practices are followed.
Work closely with the Technical Lead, Product Managers/Owners, FEDs, Business Analysts, and Quality Assurance specialists to ensure a robust product is delivered.
Work with the Integration and Architecture team to design and deliver solutions that automate and scale the business cost effectively.
Work with the Data Services and Analytics teams to understand your stakeholders data requirements, model and identify insights to drive further value from the solutions.
Input into and help the ongoing review and refinement of the delivery process across the Salesforce platform.
During parts of the system life-cycle, weekend and night-time work may be required due to having offices in US, UK, AU and NZ. In addition, some on-call production support may be required for priority 1 issues / as part of Incident Management processes.
Create / contribute to a fun working environment, living Xero’s values daily, with a focus on customer service and delivery both within the immediate team and wider Enterprise Technology Team.
Represent the Salesforce platform internally at Xero and champion its success and use.
What you’ll bring with you:
5+ years hands-on experience with Salesforce (Sales, Service, Community, Marketing and Analytics Cloud), working as an external consultant or a Salesforce Functional Consultant within an organisation, with relevant certifications.
In-depth knowledge of Salesforce setup and declarative configuration including security and sharing, object creation and definition, automation processes and validation.
Experience with full Salesforce development and implementation lifecycle including deployment tools and processes - GitHub, TeamCity, Testing automation.
Experience with Community Cloud, Lightning Knowledge, and Coveo beneficial.
Experience of APEX development within the Salesforce environment highly advantageous.
Experience working within an agile / lean environment and driving consistent results.
Certified Salesforce Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant and other Salesforce certifications beneficial.
Above all, you will have a growth mindset, proactive ‘can-do’ attitude and love empowering team members to do their best work.
Xero’s environment is awesome; we have a culture we’re proud of which is the envy of many and our social vibe is real and alive. As part of our awesome package, you’ll get Xero shares as well as a swathe of other cool perks to make your time here that much more enjoyable!
By joining Xero you’ll be working in a rapidly growing global company that is making life better for people in small business, their advisors and communities around the world. We believe in inspiring people to do the best work of their lives, if you do too then apply!
Xero is an accredited employer with NZ Immigration and is Rainbow Tick Certified too.
So what are you waiting for? Get in touch & apply today
