Parnell location – street parking & train nearby
Travel & tourism industry
3 Month contract, starting ASAP
Work with a premium brand that promotes creative thinking and a positive culture
Find your happy place working holiday home management specialist, Bachcare, to onboard new properties to their rental portfolio
About the company:Bachcare is NZ and APACs leading holiday home management specialist. They offer a hand-picked selection of over 2,000 homes and ae expanding daily.
Attitude – Fresh, energetic, curious, innovative, proactive, quality, humble, honest
Behaviours – Deliver, resourceful, driven
Headspace – principled thinker, collaboration, open
About the job:Support a team of New Owner Advisors (sales team) to increase the number of approved holiday homes that are available for guests to book.
Day to day you will:
Be the voice of the customers to partnering suppliers via phone and email
Liaise with the New Owner Advisors and Holiday Managers regarding onboarding tasks
Accurately create property listings, including writing the listing to promote the property
Ensure all homes meet all checks in order to onboard them as new listings
Facilitate an amazing customer experience for homeowners
Proactively identify process improvement opportunities to better the onboarding process
Juggle various new listings at any given point of time that are at different stages of the onboarding process and follow up with internal and external customers to move new listings along
Hours:Monday – Friday 8.30am – 5pm
Duration:ASAP - for at least 3 months with possibility to extend
About your work environment:
Supportive team environment – collaborative and creative
Parnell location, just off the main rise, carpark provided
Culture is at the forefront of importance and as a leader you would be expected to actively participate and contribute to the brand DNA
Celebrate success, your colleagues and staff, charity events, social outings
Benefits:
Tight knit team offering a supportive work environment and collaborative culture
Social outings – Friday drinks, charity events, monthly Eat My Lunch bags and more
Recognition for your hard work with ‘Employee of the Month’ awards
Trendy and comfortable office environment, centrally located
About you:
Experience in contact centre environment and contact centre operations exposure
Experience in customer service, marketing, admin and/ or project coordination in any combination
Organised – able to prioritise on the fly
Clear communication skills; able to accurately relay detailed and succinct information
Unflappable – this is a busy role that will sometime require you to take charge conversations and be assertive to meet tight deadlines and get your work completed
Self-starter who is motivated by doing a good job and supporting a team. You don’t have to be asked to get things moving!
Sound problem solving and judgement skills
To take the next step in your career and join a growing international organisation that is a leader in their industry – click APPLY today.Reference number: 86697
