Job Overview & Purpose:
The Risk Manager is a proactive role with first line of defence responsibility to facilitate, monitor and challenge the non-financial risk activities within Country Banking. The role is focused on managing the non-financial risk activities to ensure that the optimal risk analysis and adherence to the risk management framework of Rabobank.
At a portfolio level, the risk manager will support the Head of Portfolio Management in ensuring that non-financial risks are properly identified, documented, mitigated and reported. The job holder is also required to maintain a close working relationship with the risk managers in Operations and Product & Deposits to ensure that the end-to-end risk management of business processes with Country Banking is proactive.
Context of Job:
In this role, you will support the “engine room’ of Risk in CBNZ as part of a front office team, primary responsibility for non-financial risk and with secondary responsibility for financial risk. This team supports the bankers on our business activities while being in control and compliant with regulatory requirements, risk appetite and to optimise capital allocation. Continuous improvement focus through projects and other automation / digitalisation of our CBNZ way of working and key focus on culture of one team and empowered employees.
Management of risk and compliance with both external and internal obligations of the bank is fundamental to the long term success of Country Banking and Rabobank. Rabobank has well developed policies and procedures to manage risk, within an overall strategy, risk appetite and risk and compliance framework set by the Board and Executive Committee.
Key Responsibilities and Accountabilities:
• Assist with the implementation of the regulatory/compliance framework, including Archer maintenance, control self-assessments, risk assessments and metric monitoring.
• Product insightful and regular incident and finding reports and focused reviews, analysing results, lessons learned and follow up on remedial actions.
• Conduct sample quality assurance of processes to ensure processes satisfy regulatory standards as well as risk guidelines.
• Work with Country Banking Regional Managers to incorporate compliance strategies into their regional strategies, and vice versa, to ensure compliance with all relevant regulatory and operational requirements, including the management of conflicts of interest.
• Actively contribute to new non-financial risk related projects, liaise and engage with 2nd line Risk & Compliance teams as required.
• Provide input to local standards and procedures, as well as be process owner for lower risk processes in ProMapps.
• Assist in determining the overall direction and development, maintenance and implementation of risk maturity, ensuring compliance with local legislative and group policy requirements.
• Support (or be delegate for) the Privacy Champion.
• Support (or be delegate for) the Business Continuity Manager.
• Act as Advisory support to Line 1 and collaborate with Line 2 and 3 to resolve identified issues and understand regulatory change impacts.
• Provide support to the broader team to continually improve the framework and compliance culture.
• Other duties as directed.
Qualifications:
• Bachelor’s Degree in Finance, Accounting, Economics, Management or postgraduate qualifications in similar disciplines.
Essential
• Financial Services experience (minimum of 5 years) in a Line 1 or 2 role.
• Knowledge of risk management and operational risk practices.
• Client and business awareness.
• Root cause analysis
• Data analytic skills
Desirable (Optional)
• Knowledge of Rabobank’s core products.
Knowledge:
•Has a sound knowledge and understanding of non-financial risks.
• Understanding of the relationship between risk and operating capital
Skills:
Communication & Negotiation Skills
Strong interpersonal and communication skills including:
• Proactively driving communications with early engagement of other core team member’s ability to influence key internal stakeholders including Risk, Legal, and Compliance (as appropriate).
• Setting and management of appropriate timeframes and expectations with ability to prioritise for deals.
Interpersonal Skills
• Good written and verbal communication skills with the ability to liaise across business units including front line, legal, risk, compliance and credit.
• Ability to build and maintain collaborative relationships amongst stakeholders
• Support a one team culture and a culture of making other people successful.
Customer Focus
• The ability to present a professional approach to clients and stakeholders.
Technical Skills
• Ability to conduct risk assessments and control self-assessments
• Ability to determine and monitor appropriate leading and lagging risk and control indicators and advise on appropriate action when early warning limits are triggered
Planning and Organisation
• Strong organisational skills, ability to prioritise and work to deadlines and to manage the expectations of others effectively.
Coaching (Practitioner)
• Reward and celebrate high performance.
• Create an environment of accountability amongst 1LOR.
Collaborating & Networking (Practitioner)
• Build connections across teams
• Inspire trust and constructively respond to differences in opinion.
Judgement & decision-making, complex problem solving (Practitioner)
• Substantiating (strategic and operational) choices and actions based on a thorough problem analysis.
• Collecting relevant information, analysing data and interrelating them. Drawing correct and realistic conclusions
Agility (Practitioner)
• Guide the organisation to remain flexible in a changing, competitive environment
• Champion organisation change.
• Recommending solutions for barriers limiting organisational performance.
Self-reflection (Practitioner)
• Be inclusive of others
• Recognise and value differences of opinions, perspectives, experiences and cultures
• Apply appropriate strategies and solutions to deal with conflicts and differences.
Rabobank Global Behavioural Skills: Practitioner
• Storytelling - Selects stories, analogies, or examples to illustrate a point and influence others, while customizing communication style to the needs of the audience.
• Service Orientation - Takes accountability for strengthening client relationships, ensures a high level of service quality in the organization, translates future client needs into new products and service solutions.
• Judgement & Decision-Making¬ - Uses appropriate analysis, judgment and experience to make sound business decisions.
• Collaborating - Takes responsibility for both personal, team and organization goals, while actively seeking and valuing the ideas, opinions and contributions of others.
• Complex Problem Solving - Solves ill-defined problems in complex, real-world settings.
• Coaching - Guides, encourages and supports teams in improving team performance and expand, refine, and build new skills.
• Emotional Intelligence - Is aware of own and others' needs, preferences and emotions, tailors actions accordingly and builds rapport.
• Creativity - Comes up with unusual or clever ideas for improvement, supporting our mission. Maximizes the creative potential of the team.
• Self-Reflection - Takes time to reflect on strengths and weaknesses, to improve own and team performance.
• Agility - Acts as a change driver, initiating change actions and persuading other to change the course or approach in a changing environment.
• Negotiating- Brings different perspectives together and tries to reconcile differences with a focus on the relation and on content
• Networking - Builds local and global relationships (both in and outside Rabobank) that are honest, sincere, and of value to both parties to gain more knowledge, support and cooperation to improve yourself and your (close) colleagues.
