About PETstock:
At PETstock, we aim to help pets inspire every person, every family, every day. We’re a global pet care retailer with more than 150 sites across Australia and New Zealand. We cater for a pet’s every need by providing a huge range of animal care products, food and services like pet grooming and training, as well as in-house veterinary hospitals.
About the role:
We’re looking for an experienced retail superstar to join us as the newest Pet Care Sales Assistant.
You will:
- Provide memorable and meaningful customer interactions by chatting to every customer in the store & getting to know them and their pets name.
- Inspiring and educating the best of pet care possible through your vast knowledge of pet products and services.
- Reminding customers of their pets needs, such as due worming and flea treatments, available veterinary, grooming and pet training services and always encouraging them to take a treat home to their furry/feathery/scaly best friend.
- Completing memorable sales transactions that are accurate, efficient and always end with farewelling the customer by personally carrying their new pet goodies to their car.
- Make sure the store looks AMAZING all the time by having everything shiny clean and always having the latest stock available on the shelves.
- Assist the Store Management team to set-up and coordinate the success of promotional sales and events.
- Inspire a fun and supportive culture instore where the team loves coming to work every day and customers love visiting.
- Keep an up to date knowledge of available pet care products and services and work with other team members to assist customers with unique pet care enquiries.
- Be a fierce, fun competitor aiming to top the sales and KPI leaderboards.
Our PURRfect PETstock person for this role is:
- Passionate about pets!
- A friendly, caring person that is confident talking to people and building relationships.
- Experienced in providing memorable customer service, preferable in a fast-paced retail environment.
- A people person who cares about their customers, team and the success of the store.
- A positive, can-do person.
- Someone who takes ownership in finding their own solutions and driving their own career journey, always aspiring to be the best they can be.
- The proficiency to work unsupervised and as part of a friendly, passionate and successful team.
- Be able to lift weights – well not quite but lifting 20kg stock repeatedly is a requirement.
- The flexibility to work weekdays, weekends, public holidays and university holidays as required.
- Vet nursing or animal care experience or qualifications would be highly regarded.
Application Close Date: 17/11/2019
