Administrative Assistants (Administration & Office Support) Full time Ongoing Training + Access to staff discounts Nau mai ki te roopu Mary Doyle | Welcome to Mary Doyle At Arvida, we create communities with freedom to thrive . And, we're looking for a customer-focused administrator to support our residents at our Mary Doyle community in Havelock North. Arvida builds, owns, and operates communities that provide quality living and aged care services to older New Zealanders - with a resident-led approach. Each day, our interactions with our team, residents, and partners are guided by our three values: Being There | In it Together | Look for a Way. The Resident Services Coordinator's role is to carry out key resident services, including customer care, reception, and administration activities, which contribute to the highest standard of support for our residents and visitors, including: Delivering exceptional customer service across our community Supporting residents and their families at our reception including phone and walk-in enquiries Supporting the Village Manager with administrative functions including maintaining, updating, and processing HR and accounts-related documentation Managing mail, office supplies, village resources, and other admin tasks that keep our community running smoothly. Hours of work are Monday to Friday – 08:30am to 4:30pm Nga Tohu me nga wheako | Qualifications and Experience Must have relevant customer service and administration experience, including. Demonstrated competence in a similar role. Highly motivated and able to take initiative. A current First Aid certificate is ideal but not essential. To tatou kaitono pai | Our ideal candidate must have Experience in front-facing roles, with a strong customer focus. Ability to interact & communicate with a varied client base. Understanding of accounts payable and bank reconciliation. Ability to think on their feet. Solution focussed. Positive and approachable. Compassionate and sensitive with the capability to manage varied situations. Ability to prioritise tasks and meet deadlines. Ability to review systems and look at the change to add efficiencies to the role. Work as a team with the ability to be responsible for their actions and quality of work. Administrative experience with Office 365. Experience with Point of Sale and CRM systems. A competitive market rate. An experienced and supportive culture. An engaging and positive work environment. The opportunity to work with a dedicated and enthusiastic team Applicants must hold New Zealand citizenship, New Zealand Permanent Residency, or a Valid New Zealand Work Permit. Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? Do you have experience in administration? Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr
