Remote Web Chat Assistant

Job Description:

PowerbyProxi is seeking a Remote Web Chat Assistant to join our team in Hamilton, Waikato, NZ. As a part-time entry-level position, this role is ideal for individuals with no prior experience looking to gain valuable skills in customer service and communication.

Responsibilities:1. Engage with customers via web chat to provide support, answer questions, and troubleshoot issues.2. Assist with online order processing and tracking, ensuring accuracy and timeliness.3. Maintain a high level of energy and enthusiasm to keep customers engaged and satisfied.4. Utilize resources effectively to provide innovative solutions to customer inquiries.5. Pay close attention to detail to ensure accurate and thorough responses to customer queries.6. Collaborate with team members to improve processes and enhance customer experience.7. Work efficiently and effectively in a remote setting, demonstrating strong time management skills.8. Uphold the company's values of ownership and responsibility in all interactions with customers.

Requirements:- Must be energetic and resourceful, with a positive attitude towards customer service.- Attention to detail is essential, with the ability to multitask and prioritize effectively.- Strong innovation skills to adapt to changing customer needs and find creative solutions.- Excellent communication skills, both written and verbal, to effectively assist customers.- Comfortable working remotely and independently, with a strong work ethic and self-motivation.- Basic computer skills and familiarity with web-based chat platforms.- Must be able to work a flexible schedule, including evenings and weekends.

Benefits:- Retirement plan options available for part-time employees.- Employee discounts on products and services.- Free food provided during scheduled shifts.

Equal Opportunity Statement:PowerbyProxi is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability. We are committed to creating a diverse and inclusive work environment for all employees.

If you meet the requirements and are interested in joining our team as a Remote Web Chat Assistant, please apply by the deadline of April 22, 2024. We look forward to reviewing your application and potentially welcoming you to the PowerbyProxi family.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.