Remote Customer Service Assistant

Job Description:

We are looking for a Remote Customer Service Assistant to join our team at L Brands in Dunedin, Otago, NZ. As a part-time Associate Level position, you will be responsible for providing exceptional customer service to our clients while working remotely. The ideal candidate will be resourceful, dedicated, and have at least 4 years of experience in a customer service role.

Responsibilities:- Respond to customer inquiries and provide assistance via phone, email, and chat- Process orders, returns, and exchanges accurately and in a timely manner- Resolve customer complaints and issues with empathy and professionalism- Maintain a high level of product knowledge to answer customer questions effectively- Collaborate with other team members to improve customer service processes and procedures- Keep accurate records of customer interactions and transactions

Requirements:- Excellent communication skills- Ability to work independently and manage time effectively- Strong problem-solving skills- Experience working in a remote customer service role is a plus- Resourceful and dedicated attitude- Strategic planning skills- People management skills

Benefits:- Employee discounts- Vision insurance- Disability insurance

Working Environment:At L Brands, we encourage calculated risk-taking to drive innovation and progress. We value creativity, collaboration, and a strong work ethic.

Deadline to apply: ********

Equal Opportunity Statement:L Brands is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, or any other characteristic protected by law. All qualified candidates are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.