Remote Account Support Representative

As a Remote Account Support Representative at Hnry, you will be responsible for providing exceptional customer service and support to clients remotely. This part-time entry-level position is ideal for individuals who are passionate, driven, analytical, and skilled in planning. Responsibilities:- Respond promptly to customer inquiries via phone, email, or chat- Resolve customer complaints and issues in a professional and timely manner- Maintain accurate records of customer interactions and transactions- Identify and escalate priority issues to the appropriate team members- Provide product and service information to customers- Recommend potential products or services to customers to meet their needs- Stay up-to-date on company products and services- Collaborate with team members to improve customer satisfaction and retention Requirements:- Strong communication skills- Ability to work independently and as part of a team- Proficient in Microsoft Office and CRM software- Excellent problem-solving skills- Attention to detail- High school diploma or equivalent Benefits:- Joining bonus- Disability insurance- Life insurance Working Environment:At Hnry, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. Our team members are encouraged to think outside the box and contribute their unique perspectives to drive the company forward. Deadline to Apply: March 17, 2024 Equal Opportunity Statement:Hnry is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. All qualified candidates are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.