Receptionist

About the role
This is a full-time role based at our Lady Allum aged care and retirement village.
As our receptionist you will be providing administrative support and be the welcoming face of our village. Your responsibilities will include:
General administration
Accounts payable
Managing petty cash
Liaising with suppliers
Ensuring any resident complaints are escalated promptly and completely.
At Lady Allum, we're proud of the outstanding level of care provided to our residents, which has been recognised through both awards and our reputation in the local community. Lady Allum is a place where residents and their families can feel at home and rely on staff for a kind and thoughtful approach.
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About you
Your professional customer service and problem-solving skills will be crucial as you will be dealing with all manner of people and queries from visitors, contractors, residents, and their families. You will also bring:
Reception and customer service experience with exceptional organisation and administrative skills
Great communication skills with the ability to build rapport and relationships with customers in a prompt, courteous, efficient, and professional manner
The ability to multitask effectively
Empathy in dealing with resident complaints
A commitment to ensure all residents are treated respectfully
Eligibility to work in NZ.
About Us
We're the proud owner and operator of 44 Villages across New Zealand, providing Village Living and Aged Care Living. Our dedicated team are passionate about transforming the retirement and aged care experience and redefining what it means to live in a Village in New Zealand - ensuring that it's a life stage to be enjoyed with purpose and connection in a way that is unique to the people we care for. No matter your role within the Oceania family, we all share the same dedication to provide expert and personalised care for the people that once cared for us.
Take the next step and apply today.
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