Auckland City, AucklandHe aha te mea nui o te ao? He Tangata, He Tangata, He Tangata.What is the greatest thing in the world? It is people, it is people, it is people.Full-time / Permanent / Based in Wiri, South Auckland / $48,000-$53,500Join the Custodial Services team at Kohuora Auckland South Corrections FacilityProvide high quality administrative and co-ordination support relating to prisoner propertyAbout YouYou are an approachable, diligent and proactive person, who has excellent communication, team-work and customer-service skills. You are organised, good with time-management, competent using a computer, and like being on your feet and moving throughout the day.You are comfortable and confident speaking with colleagues, managers, external providers, and clients, who come from diverse cultural backgrounds and all walks of life. You work well under pressure, and you possess strong integrity with an understanding of the need to maintain confidentiality at all times.You have an appreciation for the unique needs of prisoners and Maori in particular, and their wider whanau and community. You understand and will be committed to supporting our objective of providing for better outcomes for Maori. You also possess a personal set of values and beliefs towards prisoners that will prove as role model behaviours and actions in all that you do.About the RoleThe role of the Property Co-ordinator is to provide high quality administrative and co-ordination support relating to prisoner property, and to your other colleagues within the wider Custodial Services administration team. This role reports to the Receiving Office Supervisor and works closely with the Officers within that unit, the Operations Support Grade staff and other Custodial Administrators.You will process all incoming prisoner property received through visits, mail, NZ Police, new arrivals, First Security, couriers, other facilities, and other areas as required. You will also process outgoing prisoner property as required. You will need to accurately maintain the prisoner property records and application, and respond to requests in a timely manner, as well as monitor and review complaints.You will also report back on statistics and other information to the AD-Custodial Services, manage the biometrics system for enrolling approved individuals, maintain and manage the property email inbox, ensure the removal of unauthorised items, ensure office supplies are maintained and coordinate purchasing if required. From time to time, other related duties may also arise.To be successful in this role, you will:Have the highest levels of trust and integrity,Be culturally aware and able to communicate well with people from all walks of life,Have an understanding of the principles of the Treaty of Waitangi, and be committed to providing for better outcomes for Maori,Work well in a team environment,Pride yourself on high levels of resilience,Have previous experience as an office administrator, office assistant or in another relevant administration/co-ordinator role,Have customer-service experience (preferred),Demonstrate competence in using a computer and computer systems, as well as software packages (eg. Word, Excel, Outlook),Have organisational skills,Have a proactive and adaptable nature, acting quickly to solve potential issues, while being reliable and resourceful,Have excellent attention to detail, accuracy and time management,Be of an adequate level of fitness, as this role will require walking around our site and handling and moving small parcels as required,Have the legal right to work in New Zealand (eg. NZ or Aus Citizen, NZ Residency or open work visa).This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role.About UsSerco opened Kohuora ASCF in Wiri, South Auckland in 2015, extending its portfolio in Asia Pacific. It is a state of the art facility, operated on behalf of the NZ Department of Corrections. We provide a safe and secure environment for over 900 male prisoners, with a strategic focus on better outcomes for Maori.At Serco, you’ll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world. We apply world's best practice, insights and technology across six key sectors: Citizen Services, Defence, Healthcare, Immigration, Justice and Transport. But no matter your role or where you’re based, we each share the same goal – to bring service to life to make a positive difference every day.To learn more please visit www.serco.com/aspacJoin UsIf you are inspired to make a positive difference and would like to be considered for this opportunity, please apply now.Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.We are committed to diversity and we encourage people from different backgrounds including Maori, Pasifika, and culturally and linguistically diverse people to apply.
