Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
Xero Expenses is an expense claim management tool that helps small businesses reduce the time spent tracking and managing employees' expenses. It streamlines every step of the process to stay on top of employees' spend, anytime, anywhere.
It's a multi award-winning app used by 60,000 businesses globally, and the customer base grew by 184% last year. Expenses has its own revenue stream which gives strong commercial goals, in addition to aiming for excellent customer satisfaction. It's an exciting product with significant opportunity for continued growth ahead, and alignment with another exciting strategic initiative over the next 6-18 months.
The team has re-established itself in our Auckland office after the product transitioned from San Fran last year. They are an enthusiastic and high performing team of web and mobile developers, quality engineers, designers, and product owners. They like googly eyes, team names related to fish, and cake.
Due to a secondment, we have an exciting opportunity for a Product Owner to join the team on a 12 month contract, to drive the analysis of customer problems and the solving of these - both for Xero product teams, and Xero customers.
What are we looking for in a Product Owner?
3+ years experience as a Product Owner in a software company
Excellent stakeholder management skills
Customer centric attitude
Inclusive attitude and agile mindset
Experience with cloud and/or SaaS products would also help
Ability to break down complex problems, deliver real-world business outcomes and handle changing priorities
Love of building beautiful, quality software, coupled with a knowledge of design thinking
What you’ll do?
Understanding customer problems; you will be the champion of the ‘what’ and the ‘why’ within our product teams
Own the delivery of the roadmap, product planning, and requirements for new features and improvements
Have a deep understanding of the demands for features and enhancements. This includes listening to and interacting with leadership teams, product managers, engineering, sales and marketing, other product teams and customers
Research and analyse how potential solutions and improvements should be delivered
Be able to prioritise the product backlog which includes feature requests, enhancements and bug fixes into an achievable backlog
Be a champion for the customer by collaborating with the design and engineering to develop user stories, wireframes, workflows and solutions that solve real problems for our customers
Work closely with the product manager and other product owners to ensure alignment with the portfolio and Xero strategy
Maintain strong communications with all teams at Xero
Contribute to cultivating a fun, creative and motivated culture that lives and breathes our Xero values.
If you want to work with an internationally acclaimed, award-winning product right here in Auckland then this is the opportunity you’re looking for. We’ve got huge global reach and appeal, have a strategy in place for continued success and now is the time to be a part of it all.
Xero’s environment is an awesome place to develop in: we have a diverse and inclusive culture that we’re proud of. Whether you’re after a workplace with a social vibe, or a workplace which understands your family is priority - Xero is all of that and more.
We’re a big part of the development community and you’ll find Xero’s attending and speaking at conferences, hosting meetups or mentoring students. We’re really open in our discussions at Xero, from the latest product management thinking to improving diversity and inclusion.
At Xero, we encourage flexible working hours and arrangements that allow you to balance your life and passions. We trust you to build to the best of your ability and will support your real passion for continual learning with training and career mentorship to help you flourish.
As part of our awesome package you’ll get a swathe of other cool perks to make your time here that much more fun than elsewhere.
Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.
Please include a cover letter in your application, telling us why you’re a great fit for this position.
