Talentpath are supporting a leading start-up travel provider who believes in customer-centric outcomes and love nothing more than providing their clients with innovative, cost-effective travel deals so they can experience their dream travel destinations.
Reporting through to the commercial director the core focus of this role will be to research for existing and new tour development as well as drive deal creation with existing product partners. This position develops and maintains a thorough understanding of travel trends and customer travel expectations, particularly in the cruise, rail and guided travel market. You will generate creative ideas for differentiated immersive experiences. The business is backed by a strong target marketing program that reaches out to its customer base using a variety of online platforms including social media, EDMs and third party channels.
Your daily responsibilities will include;
Negotiating and contracting of rates, special offers, allocation, release periods, overrides, terms and conditions ensuring the best available rates and availability for our clients including cruise, rail & other product with preferred product suppliers
Providing exceptional customer service
Performing regular market comparison to compare with competitor product.
Focusing on sales performance, analyzing weekly product/sales reports to identify market trends and revenue growth opportunities.
Explaining tools and procedures to suppliers giving supplier portal demonstrations, providing materials and contact support information
Conducting research for tour and product development
Regularly review social media and other feedback channels for feedback on travel product and experience
Maintaining an awareness of new travel trends, styles and destinations.
Collaborating with all relevant internal teams, including Marketing, content and technology to maximise outcomes for the business.
The successful candidate will be able to prove a sound skill base in the below areas;
Excellent written and verbal communication skills
Excellent product knowledge including fares and ticketing systems
Track record in business development and proven customer service
Well-developed organisational, administrative and financial skills
Desirable - Proficient in the use of Sabre (GDS)
Commercial profile with excellent negotiation and communication skills
Must be available to travel
Creative and innovative in relation to travel trends
Demonstrated ability to collaborate and partner with others
Ability to develop and establish the best relationships with our suppliers, ensuring the product is negotiated with the best conditions on rate and inventory.
If this sounds like the right opportunity please click apply now to send through your resume.
