Operations Manager

Operations Manager About the Company Millennium Copthorne and Kingsgate Hotels is one of New Zealands largest hotel operators and part of an expanding international network of hotels We pride ourselves on offering an outstanding service experience at each of our 21 hotels for business and leisure guests alike About the role Copthorne Hotel Auckland City is seeking an exceptional Operations Manager with extensive hotel industry experience to assist in moving an already successful hotel forward This position requires someone with enthusiasm and selfmotivation to lead and direct the hotel team manage and solve problems and assist the General Manager in ensuring smooth hotel operations and increased profit generation Being in this role will mean you need to be extremely hands on be adaptable keen to roll up your sleeves as no two days are ever the same Key Responsibilities Taking ownership of the operations with a continuous improvement approach Assist Hotel Manager with achieving set budgets along with increasing profit Coaching mentoring of your team a hands on leadership style Leading the guest experience and upholding the brand standards Effectively planning managing and optimising Hotel resources Generating new revenue streams Key Skills and Experience Determination and drive to succeed Demonstrated experience in leading people and driving business performance including revenue growth Skilled in developing a team through training and coaching Solid understanding of hotel operations Excellent financial skills and interpretation of budgets and P Ls An excellent working knowledge of Front Office procedures systems and reservations A high competency level in using Excel and Hotel Systems including Fidelio Opera Dynamic personality and entrepreneurial vision Benefits In return we can give you the opportunity for growth development and excellent career opportunities Other benefits include hotel discounts both nationally and internationally meals whilst on duty and discounted health insurance Hayden HamiltonResourcing and Human Resources Coordinator