About the role
We are seeking anOperations Engineerwho will monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and trouble shoot/triage/resolve events or escalate to specialist’s teams for resolution as needed.
This is a fast-paced role; you need to be able to think on your feet as you will need to deal with a number of customers with changing needs.
What you’ll do:
Accept, prioritise and manage Incidents and Requests.
Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting
Performing compliance activities/tasks e.g. Back-up & Health Checks
Proactivity identifying potential issues through our health check regime
Completion and monitoring of patching activities
Exposure to BCP/DR methodologies and planning
Create & manage change requests and assigned tasks
The role involves shift work, so you need to be able to work autonomously or part of small team
What you’ll bring:
2-5 Years hands on IT experience
Ability to produce accurate and concise technical & process documentation
Professional in appearance and manner
Clear communication skills
Great attention to detail
Good time management skills
Proven ability to follow and adhere to processes and procedures
Technical Skills include but aren’t limited to:
MCSA/MCSE/MCITP Certification
ITIL V3/4 certification
Microsoft SCOM 2016,2019+
Paessler PRTG
SCOM
Ngaios
Microsoft Server 2012,2016, Azure
Microsoft Exchange 2013, 2016+
AWS
Microsoft Active Directory
Microsoft PowerShell
Virtual Machines
Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)
To be successful you need to be an NZ Citizen/Permanent Resident and be able obtain Security Clearances
Why Datacom
With over 6,500 people, and annual revenues of over $1.2 billion, Datacom is one of Australasia's largest professional IT services companies. Datacom has extensive expertise in the operation of data centres, the provision of IT services, software engineering and application management, as well as payroll and customer service design and operations. Founded in 1965 and, operating across a number of regions, Datacom has a successful trading history of consistent growth and profitability from a track record of delivering innovative, cost effective digital and technology solutions.
Datacom is committed to hiring, developing and promoting diverse talent. Our people are the best in their fields - smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced work environment.
How to Apply:
Please click the Apply Now button – it’s as simple as that!
