Op Shop Assistant

ABOUT THE ROLE
SPCA is one of New Zealand's most trusted charities, working to improve animal welfare and advocate for animals in need.
Every purchase and donation made through our Op Shops helps fund this important work.
That's why we are looking for an enthusiastic Op Shop Assistant to join our Matamata Op Shop that's known for its friendly volunteer team, quality second-hand finds, and strong support from the local community.
Whether you're working the shop floor, processing donations, or chatting with customers, you'll be making a difference every day
Op Shop Assistant – Matamata
Permanent - Part-Time
Monday 9:45am-4:15pm and Sunday 9:45am-3:15pm
Key Responsibilities
Work sole charge on rostered days, taking full responsibility for daily shop operations.
Receive, sort, price and merchandise donated goods
Assist customers and donors with friendly, professional service
Process sales transactions and complete cash handling duties
Maintain a clean, safe and well-presented store environment
Ensure stock is replenished and displayed effectively
Help support and guide volunteers in their roles.
Provide cover and basic team supervision in the manager's absence.
ABOUT YOU
You're practical, reliable, and enjoy working in a busy retail environment.
You take pride in your work, enjoy helping people, and are comfortable taking responsibility when working on your own.
What we're looking for
Retail or customer service experience essential (charity retail a bonus).
Confident and experienced working sole charge
Able to work flexibly across the shop floor, till, and sorting area.
Confident communicator who enjoys helping others.
Reliable, organised, and proactive with good attention to detail.
Comfortable working in a team, with volunteers and independently.
Physically fit and able to lift/move stock as required.
Confident using POS systems, email and basic computer applications
OUR PURRRKS
This is more than just a retail role, it's an opportunity to work for a cause where your values, wellbeing, and contributions truly matter.Here's what else you can look forward to:
Weekly pay cycle and paid birthday leave
Staff discounts and exclusive employee benefits
Career development and internal opportunities across SPCA
Access to 24/7 confidential wellness support.
Meaningful work that directly supports animal welfare in New Zealand
We value diversity and welcome applicants from all backgrounds.
All candidates must have the legal right to work in New Zealand.
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