Online Organic Grocery Assistant

We are currently looking for an online order dispatcher and administrator to join our team This position is for a permanent Fulltime staff member to work Monday to Friday Key responsibilities include Downloading Orders picking processing and dispatching all internet and shop orders website and inventory updating this includes uploading and keeping up to date existing inventory ensuring stock levels are accurate Successful candidates will demonstrate high levels of initiative motivation and enthusiasm towards achieving company and personal objectives Candidates must also have excellent time management skills and be able to meet tight deadlines Retail selling and answering enquiries are necessary for this position so the candidate must be fluent in writing and speaking English Please note only candidates under consideration will be contacted Must be a New Zealand resident or citizen About Us A familyowned business established in 1998 we are committed to supplying Organic Grocery Produce of the finest quality Key Responsibilities Downloading internet orders Payments Pulling out internet orders Checking Orders before sending quality control Wrapping orders Dispatch working with couriers and dispatching all package Lifting boxes no more than 20kg is required Staff will help if boxes are too heavy Processing sales orders through website and inventory system Website and inventory system updating Loading and managing inventory and products on the website We will provide training for this if required Pull and topup physical stock for our Albany Store Stock takes ensuring that inventory system is up to date at all times Checking off and receiving products into the inventory system Answering online and phone customer enquiries Following up Customer Complaints Following up new customers first order 6am Start 2 30pm Finish Monday to Friday Skills and Experience Competent typing skills and general computer skills High level of accuracy required A passion for working and learning new skills Excellent communication skills Previous experience in the Food industry or dispatch would be an advantage Must be fluent in speaking and writing in English A cando positive attitude Reliable honest and friendly Be a New Zealand Resident or Citizen Experience with Word Press wow commerce Filemaker Pro Please email neil naturallyorganic co nz with your C V and Cover Letter