Online Client Service Specialist

Job Description: AIG is seeking a part-time Online Client Service Specialist in Christchurch, Canterbury, NZ. As an Associate Level role, the ideal candidate will have at least 4 years of experience in client services or a related field. We are looking for a driven and resilient individual with excellent persuasion and communication skills. Responsibilities:- Manage online client inquiries and provide prompt and accurate responses- Develop and maintain client relationships through regular communication- Assist clients with online account management and troubleshooting- Collaborate with internal teams to address client issues and improve overall online client experience- Monitor online platforms for client feedback and suggestions for improvement- Stay up-to-date on industry trends and best practices in online client services- Prepare reports on online client activity and performance metrics Requirements:- Bachelor's degree in Business, Marketing, Communication, or related field- 4+ years of experience in client services or a similar role- Strong communication skills, both written and verbal- Excellent persuasion and negotiation skills- Proficiency in online client management tools and software- Ability to work independently and as part of a team- Detail-oriented with strong organizational skills Benefits:- Life insurance- Vision insurance- Travel & spending expenses Equal Opportunity Statement:AIG is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other factor protected by law. We are committed to creating a diverse and inclusive work environment for all employees. Deadline to apply: ******** Join AIG and be part of a dynamic workplace that values teamwork, fosters innovation, and celebrates shared success. Apply now to become our next Online Client Service Specialist.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.