Online Client Service Assistant

Job Description: Markel, a leading insurance company based in Dunedin, Otago, NZ, is seeking a part-time Online Client Service Assistant to join our team at the Associate Level. The successful candidate will have at least 4 years of experience in a similar role and possess a strong work ethic, confidence, excellent presentation skills, and keen attention to detail. Responsibilities:1. Assist with online client inquiries and provide exceptional customer service through various online platforms.2. Maintain accurate and up-to-date client records in the company database.3. Collaborate with the sales team to ensure client needs are met effectively.4. Coordinate with other departments to resolve client issues in a timely manner.5. Assist with administrative tasks such as data entry, scheduling appointments, and preparing reports.6. Stay informed about company products and services to effectively address client queries. Requirements:1. Minimum of 4 years of experience in a client service role.2. Strong work ethic and ability to work independently in a dynamic environment.3. Confidence in communicating with clients and colleagues.4. Excellent presentation skills and attention to detail.5. Proficiency in using Microsoft Office Suite and CRM software.6. Knowledge of insurance industry practices is a plus. Benefits:1. Parental leave for eligible employees.2. Company-provided equipment for remote work.3. Life insurance coverage.4. Opportunities for growth and advancement within the company. Working Environment:At Markel, we strive to create a harmonious workplace where collaboration, teamwork, and respect among colleagues are valued. We believe in fostering a positive and inclusive working environment where every team member can thrive. Deadline to Apply: April 23, 2024 Equal Opportunity Statement:Markel is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, disability, or any other protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.