Online Call Center Specialist

Icebreaker is seeking a reliable and resilient Online Call Center Specialist to join our team in Christchurch, Canterbury, NZ. This part-time entry-level position requires at least 1 year of experience in a similar role. Responsibilities:- Handle incoming calls from customers and provide excellent customer service- Answer inquiries and resolve issues in a professional and timely manner- Utilize project management skills to prioritize tasks and meet deadlines- Collaborate with team members to ensure a smooth customer experience- Maintain accurate records of customer interactions and transactions- Provide feedback to management on customer trends and common issues Requirements:- Excellent communication skills, both written and verbal- Strong project management skills- Ability to work well in a team environment- Reliable and resilient in a fast-paced work setting- High school diploma or equivalent- Proficiency in Microsoft Office applications Personality traits:- Reliable- Resilient Soft skills:- Project management- Cooperation Benefits:- Gym membership- Free food- Company transportation Working environment:At Icebreaker, we encourage our employees to unleash their creativity in a setting that celebrates and nurtures innovation. We believe in providing a supportive and dynamic workplace where our employees can thrive and grow. Deadline to apply: ******** Equal opportunity statement:Icebreaker is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.