We are looking for an enthusiastic, energetic and super organised Office / Account Manager to help support our team with the day-to-day whirlwind of activities
Key responsibilities:
Office Manager is responsible for the day-to-day management of key clients, helping
build solid relationships, and develop and implement effective marketing initiatives
across online and off-line channels.
Each day you will be contributing to the planning and review of office services, assigning work to and monitoring work performance of staff and ensure office equipment and supplies are maintained.
You will be in charge of ensuring compliance with occupational health and safety regulations
and coordinating personal activities such as hiring, sales and promotions, performance
management, payroll, training and supervision.
Essential Duties and Responsibilities:
1.Key achievements in this role will include ability to grow the business and assist at all levels of
business.
2.Managing our client portfolio to help them achieve their online digital marketing goals
3.Keeping track of customer base and following up on client order status and payments.
4.Monitoring budgets, spending and revenue, and explaining cost factors to clients
5.Maintaining business relationship with current and prospective customers for
generating repeat orders for the company.
6.Answering general emails and postal correspondence
7.Contacting suppliers and ordering office supplies to ensure consistent stocking of
necessities
8.Implement, manage and maintain record keeping, confidential personnel files,
purchasing and inventory control systems
9.Proactively manage, coordinate and organize activities and schedules for the Director
including meetings and correspondence (email and voice-mail)Engages in superior
customer service by making information readily available
10.Demonstrates products and services as deemed necessary by clients and management
11.Schedules appointments and meetings as necessary
12.Answers questions from clients
13.Makes product knowledge readily available to self and other sales people through
various resources
14.Finds ways to sell products in the face of a down market
15.Researches client base to find new types of customers and sells to them accordingly
16.Delivering ideas and final product to clients for review
Marketing and promotion:
1.Advising on all elements of marketing such as product mix, pricing, advertising, and sales
promotion and distribution channels.
2.Participate in new market research and design
3.Assist with company products by timely updating and editing products on website,
newsletters, direct mails and catalogues.
Skills/Attributes:
1.Should be a proactive self-starter who understands business in general
2.Proven experience in managing client accounts
3.Excellent time management and organisational skills with strong attention to details
4.Ability to work well under pressure and multi-task without supervision
5.An understanding and experience of a fast moving workplace environment, superior
written, and oral communication skills
6.Strong track record of customer service
Working Conditions:
The Office Manager works in a changing environment that adjusts to the needs of the day as well as individuals in program services. The environment may, at times, be fast-paced with interruptions, distractions and deadlines. The Office Manager needs to be flexible and be able to adjust to changing needs or activities. The work can occasionally be physically demanding including lifting or moving items up to 5-10 kgs.
You can find out more about our awesome people and products at https://www.thewebguys.co.nz
In return for your talent and ambition, we'll equip you with an exceptional on-boarding and training program with tools, technology and resources at your fingertips. Bring your passion, hunger, integrity,
energy and a willingness to learn, and continue to develop and grow a career we know you'll love with The Web Guys!
If you think you are up for the challenge that this role offers, then don’t hesitate apply NOW!
Email your CV to Sam Raines at **********
Office Manager
