Description:
Permanent Part Time Position
Leading Global Hotel Brand
Competitive Salary & benefits
Learning, Development & Career advancement opportunities
About Park Hyatt Auckland
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
About the role:
With the support of the Manager – Event Service,you will be responsible for assisting with the efficient running of thedepartment through the supervision of staff and designated events, inaccordance with the established brand standards of Hyatt International. Youwill also be responsible for maximising guest satisfaction by providing thehighest levels of personalised customer service, helping ensure the financialsuccess of the department and fostering a positive and productive workenvironment for the Event Service team
Some of the responsibilities include:
To assist the Manager by ensuing that all policies and procedures are successfully executed.
Provides exceptional guest service at all times and handles all guest and colleague inquiries and complaints in a courteous and efficient manner.
Ensures that the food and beverage standards are implemented.
Is a hands-on Team Leader and is present at all times in the outlet, especially during busy periods.
Nurtures and develops each team member, maximising their effectiveness by developing their skills and abilities through appropriate training and coaching
Responsible for updating and maintaining daily roster records on the hotel's payroll system, Microster.
Qualifications:
Previous work experience in a similar role and fast-paced environment
Qualification in food and beverage service training, preferably diploma or certificate in Hospitality or Tourism management
Excellent food and beverage service skills
Excellent computer skills particularly in the use of MS Office
Legal Working Rights in New-Zealand for minimum of 1 year.
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces. Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at www.hyatt.com.
If you are looking for a fulfilling career, please apply now.
