Description:
Leading Global Hotel Brand
Competitive Salary & benefits
Learning, Development & Career advancement opportunities
About Park Hyatt Auckland
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
About the role:
This role will be part of the pre-opening team, where you will get a chance to work in the most luxurious hotel Auckland has seen. You will be responsible for assisting with theefficient running of the Event Services, in accordance with the established brand standards of HyattInternational. You will also be responsible for maximising guest satisfactionby providing the highest levels of personalised customer service, helpingensure a positive andproductive work environment for the Event Service team
Some of the responsibilities include:
Maintains par stocks of all equipment and guest supplies as required.
Assist in opening (including mise en place) set up and closing of the outlet and communicate the information necessary to ensure a smooth handover before a break and at the end of a shift.
Seats, takes orders and serves food and beverage according to the established sequence and procedures.
Respond to guest enquiries in a courteous and efficient manner, both in person and on the telephone
Qualifications:
Complaint Handling Skills
Ability to multi-task
1 year experience in a similar position
Ability to work a rotational roster
Good knowledge of wines and other beverages
Must have legal working rights in New-Zealand for minimum of 1 year.
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces. Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at www.hyatt.com.
If you are looking for a fulfilling career, please apply now.