Job Description
The University of Auckland is a truly great place to work. Offering five weeks’ annual leave, over 300 courses and workshops designed to support your professional development and standout facilities for staff members who are also parents.
We take pride in delivering excellence in our teaching, research, and service to local, national and international communities. Come build your career in an organisation that is developing the innovators and leaders of tomorrow.
Find out more about some of the great reasons to work for us at Career development and benefits.
We currently have an exciting opportunity for an individual with excellent customer service skills to join the Faculty of Education & Social Work on our beautiful Epsom Campus, with Maungawhau Mt Eden on your doorstep and free car parking to cap it off!
The opportunity
This is a varied and dynamic role, where you will become the go-to person for advising on all aspects of student services processes for current and prospective Maori students.
You’ll be the first point of contact for current and prospective Maori students, providing advice and support to assist them with all aspects of recruitment, admission, enrolment, academic progress and completion.
You’ll provide culturally-specific expertise to current and prospective Maori students to support and maintain tikanga and ahuatanga of Te Puna Wananga.
You’ll engage with the community to develop productive and collaborative relationships with iwi, hapu, kura and other Maori organisations.
You’ll also present at recruitment events, seminars and presentations for the University.
Who are we looking for?
We’re looking for someone with proven experience of providing exceptional customer service and coordinating Maori recruitment and programme induction to prospective Maori applicants and students.
An understanding of the New Zealand tertiary education sector, and equity issues affecting students, is critical to this role, so we envisage you’ll be tertiary-qualified yourself or have worked in the sector previously.
You’ll be experienced in Maori community development and liaison, and skilled in Te Reo Maori and tikanga.
You’ll also be a confident and effective communicator, comfortable with delivering presentations and workshops, with the interpersonal skills to make you a success with your audience.
If you have experience providing first-class customer service, are friendly, engaging with great interpersonal and communication skills, we’d love to hear from you!
Please note that a full and current NZ driver’s license is required for this role.
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Maori, Pacific, women, LGBTI, equity groups, parenting support and flexible work go to www.equity.auckland.ac.nz .
Qualifications
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Additional Information
How to apply
Applications must be submitted online, by the closing date of6th of July 2020to be considered. Please include your CV and cover letter detailing two significant continuous improvements initiatives you have implemented in your current or previous role.
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Maori, Pacific, women, LGBTQITakatapui+, people with disabilities, parenting support, flexible work and other equity issues go towww.equity.auckland.ac.nz.
In accordance with our commitment to equitable recruitment, the University welcomes applications from all suitably qualified and experienced candidates. In response to COVID-19 the New Zealand Government has imposed a travel ban and are currently only allowing New Zealand Residents, Citizens and visa holders meeting a strict exception policy to enter the country, all of whom must currently enter Government approved quarantine for two weeks on arrival.
It is uncertain when these border restrictions will change, and this may impact the degree to which an off-shore candidate can engage in the interview process; or be available to commence in a new position. For more information and updates on the border restrictions visit the Immigration New Zealand websiteor theNew Zealand Government’s official Covid-19 website .
